Q:What’s your after-sales service and warranty?
A: We promise to bear the following responsibility when defective product is found: 1.12 months warranty from the first day of receiving goods; 2. Replacements would be sent with goods of your next order; 3. Refund for defective products if customers require. Q:Do you have the real factory?
A: Of course, our company is started from the process of bearings, slowly formed its present size, product quality can better grasp, the price is also a great advantage.
Q:Do you accept ODM&OEM orders?
A: Yes, we provide ODM&OEM services to worldwide customers, we are able to customize housings in different styles, and sizes in different brands, we also customize circuit board & packaging box as per your requirements.
Q:What’s the MOQ?
A: MOQ is 10pcs for standardized products; for customized products, MOQ should be negotiated in advance. There is no MOQ for sample orders.
Q:How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock or it is 15-20days if the goods are not in stock,it is according to quantity.
Q:Could you accept OEM and customize?
A: Of course, OEM is accepted and we can customize for you according to sample or drawing.
Q:Do you offer free samples?
A: Yes we offer free samples to distributors and wholesalers, however customers should bear freight.
